Have you tried printing a document and received the message “Printer is in an Error State”? It can be frustrating, especially when you’re pressed for time. Both Windows and Mac users might face this issue, and it can severely hinder the proper functioning of your printer. You don’t have to worry, though, because this is a common issue and can be resolved easily. In this blog, we will discuss the errors alongside providing solutions for both systems.
What Does Printer Is in an Error State Mean?
When a prompt appears on your computer saying “Printer is in an Error State,” it indicates that the printer is unable to proceed with printing for some reason. This can stem from a number of reasons, including software issues, hardware problems, paper jams, ink shortages, or even a printer-to-computer connection issue. Essentially, there’s a form of communication issue your computer is facing with the printer, which leads to the dysfunction. For most instances, the issue can be solved by checking the printer configuration and its cables, drivers, and other physical components.
Most Frequent Error Causes
Let us first comprehend the causes of this error before we discuss how to resolve it. Understanding the reasons provides a faster path to finding the appropriate solution.
- Issues With Connection: For a USB or Wi-Fi-enabled printer, a weak cable connection or a weak wireless signal may disrupt the communication between the printer and the computer.
- Printer Is Offline: Printers can go offline on their own at times. If the printer is not set as the default printer or changes are made to the system settings, this may occur.
- Running Low On Ink Or Paper Jam: An error state may be shown by the printer if it is out of paper or ink, or if there is a paper jam within the printer.
- Problems With the Driver: Your computer’s communication with the printer may be disabled when the driver is outdated or damaged, as the printer driver is software that aids in communication.
- Updates to Windows: In case the printer driver has not been modified for the new version, there may be issues with compatibility due to Windows or macOS updates.
- Hardware Concerns: With regard to this type of message, there may be other parts that are broken, such as a stuck roller or sensors that are located inside the printer.
Steps or Tips to Resolve Printer Error on Windows
These are simple guidelines that will help you resolve any issues with a Windows-based Computer:
- Reset Devices
Switch off the printer and the PC, followed by releasing the power on the printer. Also, detach the printer cable, wait for half a minute, and switch it on, which should clear any issues.
- Confirm Connection
Verify if the printer is connected to the computer via USB or if both devices are on the same Wi-Fi Network. Try different USB ports or cables.
- Designate the Printer as the Default Printer
Navigate through Settings -> Devices -> Printers & Scanners and select your printer. After that, click on Set as Default. This helps in routing documents to the correct printer.
- Clear Print Queue
A large number of jobs on waiting in the queue can be troublesome. Go to Control Panel -> Devices and Printers, Right Click on The Printer -> See What’s Printing -> Containing Documents.
- Update or Reinstall Printer Driver
Head to “Optional Features” in the “Settings” menu, search for the relevant feature in the search bar. With each click on the relevant feature, Windows will check for prerequisites and install the feature one step at a time.
- Run Printer Troubleshooter
To check the printer troubleshooter, go to Settings, then Update and Security, next Troubleshoot, tap on Printer, then finally Run the troubleshooter. A variety of problems can be detected and fixed using this tool.
Steps or Tips to Resolve Printer Error on Mac
In the case of Mac systems, these are the simple guides to help resolve the issue:
- Restart the Printer and the Mac
Both the printer and the Mac will be switched off. They will be powered back on after a few seconds to refresh the system.
- Check the Connection of the Printer
Your printer is connected to your Mac with a USB cable, or it is connected to the same wifi network.
- Reset Printing System
In the Apple Menu, click on System Preferences, then click on Printers and Scanners. Right click (or Control click) on the printer list and click on Reset Printing System. Add the printer once more.
- Delete the printer and add it again
In the Printers and Scanners menu, click the minus sign, which will remove the printer, and then click the plus sign to add the printer. The removal and renaming of the virtual printer can solve a system glitch.
- Update the Software of the Printer
Select the Apple logo, then About This Mac, then Software Update. If any changes are required for the printer, they will be displayed for installation.
- Check the Ink and Paper
Ensure that the printer has sufficient paper and ink available, and replenish them as necessary.
Extra Solutions To Prevent This Problem
Update driver software for your printer frequently.
- Always make sure that the ink and paper are of high quality.
- Keep the printer free from dust and check for cleanliness.
- Avoid shutting off the printer’s power during a print job.
- For the printer and computer, use regular restarts to get rid of non-permanent faults.
Final thought
The information provided will help preempt or resolve most intricate printer problems. With these details, you should be able to address most simple problems. Maintenance is essential for solving issues with your Windows or Mac devices—I have found that just confirming the link, updating the driver, and rebooting the machine usually does the magic.
For any unresolved issues, feel free to reach out for professional assistance. At Bios Technology, we offer complete care and support for printer setup and services for all users. We can help walk you through the entire process or handle everything completely for you. For more details, troubleshooting, or service support, connect with Bios Technology, your strategy partner for all printer challenges.
Contact details: +1 840-699-6568
